State Farm® Insurance Agent Jonette Phillips

"Something must've changed with this company / office. Been with State Farm for several years now with no issues until recently Our rates keep going up with no explanation. Our rates went up almost $100 in 2 months. Our earthquake insurance, we would pay the premium and we would keep getting refunded and then we get a notice that our policy was canceled. Called them up, and asked what's going on and they couldn't explain it. Customer service is the worst now. Ignacio was my original rep that helped me out in the beginning , not sure what happened to him but he was the only rep that had great customer service, and already knew who was calling in when I needed something."

"They won’t give money to the people for their cares and houses"

"This office is amazing! Especially Ignacio, he helped through a very frustrating situation I had with another office. Very patient and friendly and truly cares about his clients and their issues. Resolved my problem right away!"

"I've been with State Farm for many years. We have been with Jonette since we moved back to California in 2013. Her office is the best! I've had great service provided by her staff over the years. Thank You Jonette, Ignacio and team. You are appreciated!"

"I am a new member to State Farm. My father and whole family have been insured with this company over ten years. Manager Ignacio was so helpful, great customer service and kind person. I will definitely recommend to others. My experience overall was 10 out 10. Thank you once again."

"Honestly where do I start….. While I was in need of insurance on evening, I ran across State Farm and decided to request a quote online. Not even 15 minutes later I got a call from Michelle and walk me through and was very thorough with my quote and what I wanted to be covered for. My experience with her was FAR BEYOND what I expected from an insurance agent, most other agents from other insurance companies just want to sell you a policy. Michelle did beyond that and helped me to get was I wanted to be covered for and worked with me the whole time. She has been so helpful with any questions or concerns I’ve ever had and I love how she’s so detailed with everything. I highly HIGHLY recommend this agent to anyone who’s not happy with their current insurance company. And remember they don’t just sell you a policy to get your business, they actually sell you the policy and coverage you want and they wanna make sure you’re completely satisfied with it."

"I have been with them over 15 years and I always have a great experience with the agents Ignacio but this last time Mercedes Vargas was great thank you so much for benign there for me."

"Ignacio is the best he’s been helping me and my family for years ! Definitely recommend going with him for any help you need with insurance or advice"

"Honest, knowledgeable, trustworthy and hard working. This is by far the best experience I’ve had with any insurance company. Ignacio goes above and beyond to make sure you are well taken care of, would definitely recommend them to anyone needing insurance."

"We have been very HAPPY with the service from Jonette Phillips for 30 + years. There are many reasons why we stayed with Jonette Phillips. Every time when I called the office with questions regarding any of our policies whether it’s about premium or other issues, Ignacio has been the top notch person who answers the phone and helps me accomplish the task. Michelle and Merced both have also been great to talk to in helping with your needs. Finding a GOOD insurance company to work with is all about the service provided to the customers when we need their help."

"Tengo 30 años que recibo servicio de seguro de State Farm, mi agente se llama Ignacio. Puedo asegurar que su servicios han sido excelente. Tengo mis caros, casa y negocios asegurados con la misma oficina y siempre estado satisfecha. Gloria Mendoza"

"Michelle goes above and beyond to satisfy and help her customers very happy with her work and her dedication to the customer"

"La mejor experiencia!!! La mejor atención siempre , gracias Michelle , Mercedes e Ignacio , siento mucha tranquilidad con su paciencia , su atención y su amabilidad , me siento afortunado por el trato que recibo siempre , deseo que estas personas sean tomadas en cuenta por la compañía!!!"

"Michelle is an amazing insurance agent who makes us feel taken care of. Thank you for all your help!!"

"Awesome service always trying to help the customer Mercy and Ignacio are great at helping solve any issues"

"Always 10/10 service. State farm has the best agents, especially Mercy! She was very helpful and handled my needs very promptly."

"I’ve been a state farm customer for over 5 years now. Great customer service. They always answer all my questions and quick to respond. Great staff too, Mercedes and all other staff are super friendly and informative."

"Excellent experience. The best service."

"15 years as a State Farm member requires no more words to express how much I appreciate and how pleased I am with the assistance they provide to me when it comes to my automobile issues, accidents, ect. I especially would like to thank special agent Ignacio for all of availability and assistance throughout the years. thank you for your service, patience, and guidance."

"Best insurance company! . We've been working with them for years. The entire staff is always helpful!"

"Great Service, Mercedes is always helpful and kind."

"Hands-down, best agent (Ignacio) and office ever!! Even when my claim was mishandled, this office really stood by me, the customer. They were there every step of the way to see it through, that my claim ultimately get properly handled and processed."

"Michelle is really helpful and easy to get along with thank for the help"

"Michelle she is helpful and always amazing"

"Wow!!!! I have never had the experience that I have had through an insurance agency. State Farm is the best insurance company. Top notch. Now for Michelle, No other words. Awesome, Smart and very knowledgeable of her job. And Jonette you are always helpful. Thank you"