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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gabriela hernandez-torres

August 1, 2023

5  out of  5 rating by gabriela hernandez-torres
"I am a new member to State Farm. My father and whole family have been insured with this company over ten years. Manager Ignacio was so helpful, great customer service and kind person. I will definitely recommend to others. My experience overall was 10 out 10. Thank you once again."
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Jose Lopez

February 14, 2023

5  out of  5 rating by Jose Lopez
"Honestly where do I start….. While I was in need of insurance on evening, I ran across State Farm and decided to request a quote online. Not even 15 minutes later I got a call from Michelle and walk me through and was very thorough with my quote and what I wanted to be covered for. My experience with her was FAR BEYOND what I expected from an insurance agent, most other agents from other insurance companies just want to sell you a policy. Michelle did beyond that and helped me to get was I wanted to be covered for and worked with me the whole time. She has been so helpful with any questions or concerns I’ve ever had and I love how she’s so detailed with everything. I highly HIGHLY recommend this agent to anyone who’s not happy with their current insurance company. And remember they don’t just sell you a policy to get your business, they actually sell you the policy and coverage you want and they wanna make sure you’re completely satisfied with it."
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ernestina marron

February 2, 2023

5  out of  5 rating by ernestina marron
"I have been with them over 15 years and I always have a great experience with the agents Ignacio but this last time Mercedes Vargas was great thank you so much for benign there for me."
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Gabriel Ortega

January 26, 2023

5  out of  5 rating by Gabriel Ortega
"Ignacio is the best he’s been helping me and my family for years ! Definitely recommend going with him for any help you need with insurance or advice"
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January 25, 2023

5  out of  5 rating by NYCLJ34
"Honest, knowledgeable, trustworthy and hard working. This is by far the best experience I’ve had with any insurance company. Ignacio goes above and beyond to make sure you are well taken care of, would definitely recommend them to anyone needing insurance."
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Jeannie Tsai

January 24, 2023

5  out of  5 rating by Jeannie Tsai
"We have been very HAPPY with the service from Jonette Phillips for 30 + years. There are many reasons why we stayed with Jonette Phillips. Every time when I called the office with questions regarding any of our policies whether it’s about premium or other issues, Ignacio has been the top notch person who answers the phone and helps me accomplish the task. Michelle and Merced both have also been great to talk to in helping with your needs. Finding a GOOD insurance company to work with is all about the service provided to the customers when we need their help."
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Gloria mendoza

January 21, 2023

5  out of  5 rating by Gloria mendoza
"Tengo 30 años que recibo servicio de seguro de State Farm, mi agente se llama Ignacio. Puedo asegurar que su servicios han sido excelente. Tengo mis caros, casa y negocios asegurados con la misma oficina y siempre estado satisfecha. Gloria Mendoza"
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Aida Zakarian

January 20, 2023

5  out of  5 rating by Aida Zakarian
"Michelle goes above and beyond to satisfy and help her customers very happy with her work and her dedication to the customer"
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Juan Hernandez

January 20, 2023

5  out of  5 rating by Juan Hernandez
"La mejor experiencia!!! La mejor atención siempre , gracias Michelle , Mercedes e Ignacio , siento mucha tranquilidad con su paciencia , su atención y su amabilidad , me siento afortunado por el trato que recibo siempre , deseo que estas personas sean tomadas en cuenta por la compañía!!!"
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Arno Ekmekji

January 20, 2023

5  out of  5 rating by Arno Ekmekji
"Michelle is an amazing insurance agent who makes us feel taken care of. Thank you for all your help!!"
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Alfredo Gonzalez

January 20, 2023

5  out of  5 rating by Alfredo Gonzalez
"Awesome service always trying to help the customer Mercy and Ignacio are great at helping solve any issues"
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Elisa Ponce

January 18, 2023

5  out of  5 rating by Elisa Ponce
"Always 10/10 service. State farm has the best agents, especially Mercy! She was very helpful and handled my needs very promptly."
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Maricela Esqueda

January 18, 2023

5  out of  5 rating by Maricela Esqueda
"I’ve been a state farm customer for over 5 years now. Great customer service. They always answer all my questions and quick to respond. Great staff too, Mercedes and all other staff are super friendly and informative."
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hernesto duran

January 18, 2023

5  out of  5 rating by hernesto duran
"Excellent experience. The best service."
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Brandon Sweeney

January 18, 2023

5  out of  5 rating by Brandon Sweeney
"15 years as a State Farm member requires no more words to express how much I appreciate and how pleased I am with the assistance they provide to me when it comes to my automobile issues, accidents, ect. I especially would like to thank special agent Ignacio for all of availability and assistance throughout the years. thank you for your service, patience, and guidance."
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maddie magana

January 18, 2023

5  out of  5 rating by maddie magana
"Best insurance company! . We've been working with them for years. The entire staff is always helpful!"
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Rosa Maria Jurado Cabellos

January 17, 2023

5  out of  5 rating by Rosa Maria Jurado Cabellos
"Great Service, Mercedes is always helpful and kind."
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Karla Vallejo

October 18, 2022

5  out of  5 rating by Karla Vallejo
"Hands-down, best agent (Ignacio) and office ever!! Even when my claim was mishandled, this office really stood by me, the customer. They were there every step of the way to see it through, that my claim ultimately get properly handled and processed."
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Tamaria Harbin

March 30, 2022

5  out of  5 rating by Tamaria Harbin
"Michelle is really helpful and easy to get along with thank for the help"
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Tamaria Harbin

March 30, 2022

5  out of  5 rating by Tamaria Harbin
"Michelle she is helpful and always amazing"
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Tammie Geter

March 24, 2022

5  out of  5 rating by Tammie Geter
"Wow!!!! I have never had the experience that I have had through an insurance agency. State Farm is the best insurance company. Top notch. Now for Michelle, No other words. Awesome, Smart and very knowledgeable of her job. And Jonette you are always helpful. Thank you"
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Ashley Mercado

March 23, 2022

5  out of  5 rating by Ashley Mercado
"Love working with Ignacio. He’s been my agent for about 10 years now. He explains things so well and make everything user friendly. Thank you so much to this office. They now provide insurance coverage to my siblings and in-laws. Highly recommend."
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Georges Abadjian

March 23, 2022

5  out of  5 rating by Georges Abadjian
"I’ve been with Jonette Phillips’ StateFarm agency for over 6 years now and I’ve always been treated as family. Their customer service is superb and I’ve never had a complaint. You will be well taken care of with them. My main agent there is Ignacio G. And he is an insurance wizard and can hook you up with the best coverage for the best price. I will 100% use their services for the rest of my life."
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Veronica Daniel

March 23, 2022

5  out of  5 rating by Veronica Daniel
"Michelle is the absolute best. Love having her as an agent. She’s helped me with my renters, auto, and life insurance policies."
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Kelsey Barillas

March 22, 2022

5  out of  5 rating by Kelsey Barillas
"Jonette’s office is the best agent in the West! I work with her employee Michelle and she is amazing at her job. I have all of my insurances with them including my life policies, I truly trust them with all my insurance needs! 🙏🏼✨"